Facilities Work Process
Facilities Emergency
Immediate Repair of Items
Call 911 for life-threatening emergencies
Examples: Flooding and storm damage, leaking roof, broken window, no heating/cooling
Request Process: Call Fix-it @ 302-831-1141 or UDPD @ 302-831-2222
Responsibility and Funding: FREAS or Auxiliary (Two Book)
Corrective Maintenance
Repair of Existing Facilities
Examples: Clogged Drain, the light outlet is not working, broken ceiling tile, uncomfortable temperature
Request Process: Submit a Request for Service via Webforms or call 302-831-1141
Responsibility and Funding: FREAS Or Auxiliary (Two Book)
Request for Service RFS
Minor changes or additions to existing facilities
Work is funded by requestor department
Examples: Renovate lab, offices, etc.; install new equipment; add an electrical outlet, lights, etc.; mover request; events support
Request Process: Submit a Request for Service via Webforms. Required approval by the Dean, Business Officer, etc., before work can proceed.
Responsibility and Funding: Requestor
Capital Improvements
Construction of new buildings or substantial changes/renovations to existing buildings
Examples: Building X, Harker ISE Lab, Warner Hall renovation
Request Process: Submit a Request for Service via Webforms
Responsibility and Funding: Requestor
Deferred Maintenance
Deferred capital replacement of facilities assets that have exceeded their life expectancy
Examples: Replace HVAC System Replace Chiller Replace roof
Request Process: Tracked and prioritized by FREAS; funding coordinated with Finance
Responsibility and Funding:FREAS; University & State Deferred maintenance Funds