The following information is required when reporting a problem in your workplace/residence hall.
1. Location of the problem
2. Room number (if applicable)
3. Other location information if room not available
4. Your name
5. Your phone
6. Your manager’s/RA’s name
7. Manager’s/RA’s phone number
8. Describe the problem in as much detail as possible
9. Has the problem been called in before or is this the 1st time being reported
Note: dispatchers will write down the time and date call came in.