University of Delaware

Key and Access Cards

   University Key/Access Control Policy and Procedures

      Upon check-in, residents receive an access card/fob for their building and other
      designated areas, and a key to their room/mailbox. Duplication of any University
      keys, including room keys, is prohibited by the Code of Conduct.

      • It is recommended that residents not carry their University ID together with
         their access card/fob and room key in the event of loss.
      • Lost Cards/Fobs: Residents who lose or misplace their access card/fob must
        obtain a new card/fob from the Residence Life staff. Their original card/fob will be
        deactivated immediately. The new card/fob will become the resident's permanent card/fob
        and the charge will be $18.00. Lost or misplaced cards/fobs that are located and returned
        within five calendar days to the Housing Operations Center, 30 New London Avenue,
        in Lot 19 behind the Art Building will not be billed. 
      • Damaged Cards/Fobs: Residents who damage or deface their access card/fob will be 
         billed $18.00 for a new access card/fob. 
      • Lost Keys: Residents who lose or misplace their key may sign out a spare key from
         the Residence Life staff, which must be returned within 48 hours. The charge for
         a core change during regular business hours is $80.00. For personal safety, when
         keys and identification are lost together, an emergency core change must be
         initiated. Please contact your Residence Life staff or University Police.
         The charge for an emergency core change done after 4:30 pm Monday - Friday and
         on Weekends is $121.00. 
      • Graduate Student and Family Housing Residents must obtain a new card or key from
         the Apartment Manager. Residents should read the Graduate Student and Family
         Housing Manual for specific instructions regarding key core changes and check-out 
      • Check-Out: Residents must return access cards/fobs and room keys to the
         Residence Life staff at the end of fall, winter and spring semesters and if you leave
         the residence halls during the semester. For security reasons, if cards/fobs or keys are
         not returned within the required time frame, access cards/fobs are considered lost and
         are deactivated, locks on doors are changed, and residents are billed accordingly.

  • University of Delaware Facilities, Real Estate & Auxiliary Services Newark, DE 19716 USA
    Phone: (302) 831-1141 © 2004 - 2016 University of Delaware