How do I report a problem?
What Should I Try First? 1. Restart Your Computer 2. See if you can recreate the problem 3. Write down the exact error message and what programs you were using when the problem occurred.
Tutorials and Helpful Links What's New in Internet Explorer 9 Setting up Iphone or Droid to use Outlook Email Outlook Out of Office How to Recall an Outlook Email Message How To Set Bulk E-Mail Rule How to Disable Outlook's Junk E-Mail (Use Barracuda only) Maximo User's Printer Notification Settings Archiving E-mail to a File Burning Files to a CD Outlook Profiles Facilities & Supporting Services Purchase Log Manual Remote Desktop Connection Setting Up UD Directory in Microsoft Outlook Facilities & Supporting Services Departmental Microsoft Training Barracuda Spam Firewall - Retrieving Email Messages from Quarantine Backing Up Your Files (Outlook Mail, Word, Excel, Access, PowerPoint) How to Allow Others Access to Your Calendar Having a web-based meeting? Forwarding Your University of Delaware email @udel.edu to Your Facilities Outlook email @facilities.udel.edu How to Add/Delete Network Printers to/from your User Account How to Set Power Saving Features Outlook Email and Calendar Tutorial Outlook Web Access Tutorial Setting Junk E-Mail Filter Preferences Outlook Web Access (Facilities Users Only) Set Your UD Account Username, Password and Forwarding UD IT Help Center Michael Parisi Assistant Director Facilities IT Phone: (302) 218-0901 Room 110A General Services Building
Greg Aluise Programming & Database Support Phone: (302) 218-0902 Krzysztof Bakowski Server & Infrastructure Support Phone: (302) 218-0417
Earl Davis Blackboard Support Phone: (302) 275-3153 David Diefenbeck Server & Infrastructure Support Phone: (302) 299-9541
Terri Lineback Desktop & Customer Support Phone: (302) 218-3512 Brian McMahon Programming & Database Support Phone: (302) 766-3359
