Custodial Services Frequently Asked Questions

 
How do I report custodial emergencies?
 

Call 831-1141 (24 hours, 7 days) and the Operations Center will contact the appropriate Custodial Manager to address your concerns.

 

What services are routine?

 

Rountine vs Non-Routine


What days does my trash receptacle get emptied?

 

Academic Buildings:
Office area trash is emptied on either Monday, Wednesday & Friday or Tuesday, Thursday & Friday depending on the building schedule. Contact Custodial Manager for building cleaning schedule.

Residence Halls:
Office area trash is emptied depending on building schedule. Contact Custodial Manager
 
Clayton Hall & Wilmington Campus:
Office area trash is emptied daily.
 
Who do I contact for pest control?
 
Call 831-1141 (Facilities Operations Center) or Facilities Service Request
 
What happens in the residence halls on Saturday and Sunday?
 
There is a staff of 12 working on the weekends to pick up trash in the public areas, pick trash and clean traditional dorm and guest bathrooms.
 
How do I request custodial support for University programs and activities?
 
 
What are the hours of operations for the Custodial Services Office?
 
Custodial Services office is open from 8:00a.m. to 4:30p.m.
 
What hours do the custodians work?
 
Custodians work as follows:
 
Academic buildings:
Most academic buildings are serviced from 5:00a.m. to 1:30p.m.
The following facilities are also serviced on the 2nd shift after 3:00p.m.:
Student Centers, Bob Carpenter Center, Ice Arenas, Morris Library and Carpenter Sports
 
Residence halls:

Residence halls are serviced - 7-days a week from 8:00a.m. to 4:30p.m.; Saturdays and Sundays receive minimum public area service.
Residential Custodial Managers

Conference facilities vary by location. Contact Custodial Manager for exact hours.