Lending Library
The Facilities HR Services Department has a number of resources that are available for
use by Facilities' employees. These resources are available in text format. To request material please contact Michele Jones.
• Recruitment and Interviewing
"Knock 'Em Dead with Great Answers to Tough Interview Questions." Yate, M. 1992
"Hiring the Best: How to Staff Your Department Right the First Time.", Yate, M. 1992
"The Employer’s Guide to Recruiting on the Internet." Schreyer, R., and McCarter, J.
1998
"Hiring Top Performers: 350 Great Interview Questions for People Who Need People."
Hacker, C. 1998
"Hire At Will." National Institute of Business Management." 2002
"Hiring and Firing: What Every Manager Needs to Know." Caroselli, M. 1993
"The Complete Guide to Finding & Hiring the Right People: Build a Strong Team, Avoid
Mistakes and Hone Your Hiring Skills." Wendover, R. 2002
"Fair, Square and Legal: Safe Hiring, Managing and Firing Practices to Keep You and
Your Company out of Court.” Weiss, D. 2000
• Training and Training Guides Material
"Training in Organizations." Goldstein, I. 1993
"Drug Abuse & Alcohol Misuse Training Guide for CDL Driver." Atkinson, W. 1998
"Controlled Substance Abuse and Alcohol Misuse Training for Transportation
Supervisors." Atkinson, W. 1997
"Effective Presentation Skills: A Practical Guide for Better Speaking." Mandel, S. 1993
"Using Visual Aids." Raines, C., and Williamson, L. 1995
"Delivering Effective Training Sessions: Techniques for Productivity." McArdle, G. 1993
• Management
"The 7 Habits of Highly Effective People; Powerful Lessons in Personal Change." Covey,
S. 1989
"Attacking Absenteeism: Positive Solutions to an Age-Old Problem." Tylczak, L. 1990
"Manager of Choice." 2003
"First-Line Management: Approaching Supervision Effectively." Steinmetz, L., and Todd,
H. R. 1986
"The Ethics of Management." Hosmer, L. 1991
"Participative Management: Implementing Empowerment.” Plunkett, L., and Fournier, R.
1991
"First Things First." (Time Management for Personal or Professional use). Covey, S.,
Merrill, A. R., and Merrill, R. 1994
"Developing Superior Work Teams: Building Quality and the Competitive Edge." Kinlaw,
D. 1991
"Driving Fear Out of the Workplace: How to Overcome the Invisible Barriers to Quality,
Productivity, and Innovation." Ryan, K., and Oestreich, D. 1991
"Supervision: The Art of Management." Frunzi, G., and Halloran, J. 1991 (Text Book)
"Compensation Management Issues." American Compensation Association. 1997
"Walk Awhile in My Shoes: Gut-level, Real-world Messages from Manager/Employees to
Employees/Manager." Harvey, E., and Ventura, S.
"Motivating Employees." Bruce, A., and Pepitone, J. 1999
"Zapp! The Lighting of Empowerment: How to Improve Quality, Productivity, and
Employee Satisfaction." Byham, W., and Cox, J. 1988
"Contented Cows Give Better Milk: The Plain Truth About Employee Relations and Your
Bottom Line." Catlette, B., and Hadden, R. 1998
"Results-Based Leadership: How Leaders Build the Business and Improve the Bottom
Line." Ulrich, D., Zenger, J., and Smallwood, N. 1999
"The Leadership Engine: Building Leaders at Every Level." Tichy, N., and Cohen, E. 1998 "The Power of Alignment: How Great Companies Stay Centered and Accomplish
Extraordinary Things." Labovitz, G., and Rosansky, V. 1997
"The Team Member Handbook for Teamwork." Pritchett, P. 1993
"High-Velocity Culture Change: A Handbook for Managers." Pritchett, P., and Pound, R.
1994
"Skill Wars: Winning the Battle for Productivity and Profit." Gordon, E. 2000
"Think Like a Manager: Practical Tools, Techniques and Solutions for the 21st-Century
Manager." Fritz, R. 2001
"Managing People: Lead Your Staff to Peak Performance." Adams, B. 1998
"Team Power: How to Build and Grow Successful Teams." Temme, J. 1996
"How to Deal with Difficult People." Friedman, P. 1994
• Employee Relations
"Fish: A Remarkable Way to Boost Morale and Improve Results." Lundin, S., Paul, H.,
and Christensen, J. 2000
"Groups: Theory and Experience." Napier, R., and Gershenfeld, M. 1993 (Text Book)
"Amazing Face Reading: An Illustrated Encyclopedia for Reading Faces." Fulfer, M. 1996
"Walking the Talk Together: An Employee Handbook.” Harvey, E, and Lucia, A. 1997
"New Work Habits for a Radically Changing World: 13 Ground Rules for Job Success in
the Information Age." Pritchett, P. 1999
"The Employee Handbook for Organizational Change." Pritchett, P., and Pound, R.
"1001 Ways to Energize Employees.” Nelson, B. 1997
• Diversity and Related Topics
"Differences Do Make A Difference." Thomas, R. R. 1992
"Employing Persons with Learning Disabilities: A Handbook for Employers, Trainers and
Supervisors." International Center for the Disabled. 1992
• Evaluations and Appraisals
"Performance Appraisals: The Latest Legal Nightmare." Alexander Hamilton Institute
• Performance and Discipline
"Discipline Without Punishment: The Proven Strategy That Turns Problem Employees
into Superior Performers." Grote, D. 1995
"101 Sample Write-ups for Documenting Employee Performance Problems: A Guide to
Progressive Discipline & Termination." Falcone, P. 1999
"Fire At Will: Terminating Your Employees Legally.” National Institute of Business
Management. 2002
"Rightful Termination: Avoiding Litigation." Visconti, R., and Stiller, R. 1994
• Recognition
"1001 Ways to Reward Employees." Nelson, B. 1994
• Personality and Related Topics
"Type Talk At Work: How the 16 Personality Types Determine Your Success on the
Job." Kroeger, O., Thuesen, J. 1992
"The Color Code: A New Way to See Yourself, Your Relationships, and Life." Hartman, T.
1998
"Planning Job Choices: 1995; A Valuable Guide to Your Career
"Turning Feedback into Change: 31 Principles for Managing Personal Development
Through Feedback." Folkman, J. 1996
"Lifescripts: What to Say to Get What You Want in 101 of Life's Toughest Situations.”
Pollan, S., and Levine, M. 1996
• Labor Relations and Negotiations
"The Complete Negotiator." Nierenberg, G. (Text Book)
"A Handbook for Grievance Arbitration: Procedural and Ethical Issues." Zack, A. 1992
"Collective Bargaining and Labor Relations: Cases, Practice and Law." Carrell, M., and
Heavrin, C. 1991 (Text Book)
"An Insider’s Guide to the National Labor Relations Act." Tallmer, M. 1994
• Americans with Disabilities Act (ADA)
"The Americans with Disabilities Act: Questions and Answers." 1992
"The Americans with Disabilities Act: Your Responsibilities as an Employer"
"Technical Assistance Manual for the Americans with Disabilities Act."
• Organizational Behavior
"Organizational Behavior" Hellriegel, D., Slocum, J., and Woodman, R. 1995 (Text Book)
• Human Resources
"The Employer’s Legal Handbook: A Complete Guide to Your Legal Rights and
Responsibilities. Steingold, F. 2000
"Only the Best on Customer Service; Great ideas for improving your life and your
business from some of America’s top speakers, trainers, consultants, and authors."
Winget, L. (Text Book)
"Becoming Aware: A Look at Human Relations and Personal Adjustment." Walker, V., and
Brokaw, L. 1995
"Personnel Law Update 1996." Council on Education in Management. 1996
"Human Resources Legal Compliance Software." Seyfarth, Shaw, Fairweather, and
Geraldson
"Tomorrow’s HR Management: 48 Thought Leaders Call for Change." Ulrich, D., Losey,
M., and Lake, G. 1997
"Managing Human Resources in Small & Mid-Sized Companies." Arthur, D. 1995
• Other Related Material
"Psychology and Work Today: An Introduction to Industrial and Organizational
Psychology." Schultz, D., and Schultz, S. 1994 (Text Book)
"Social Issues in Business: Strategic and Public Policy Perspectives." Luthans, F.,
Hodgetts, R., and Thompson, K. 1990 (Text Book)
"You Don’t Need Experience if you’ve Got Attitude: A Dilbert Book." Adams, S. 1996
